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Thanks for reaching out to us! You might be experiencing a quest-related bug. Which game are you currently playing?
If you are playing Woodland Adventures, please email email@example.com.
If you are playing Monster Park, please email firstname.lastname@example.org.
Please provide the following information:
-What Android device are you using?
-What version of the game are you playing?
-What Gmail address is associated with your Google Play account?